20 20 Skills™ is an internet-based assessment tool specifically designed for service industry professionals. The site provides a state-of-the-art solution for assessing performance characteristics and cultural compatibility. 20 20 Skills™ was authored by professors Florence Berger and Judy Brownell of the Cornell University School of Hotel Administration. The assessment profile has three unique levels: senior, mid-management and line.

As a profile taker, all you have to do is click on the "Begin" button and enter in the member ID and password given to you by a prospective employer.

2020skills.com is committed to protecting the privacy of its users. We will use our best efforts to ensure that all information you submit remains private, and is used for the purposes we have described. All confidential information is protected in three ways: Password Protection, Secure Server Technology, and Personal Identity Control.

Each company will have a separate ID and password. An employer can update its password as often as it likes. If a password is forgotten, use the “Contact Us” page to let us know. 2020skills.com has the right to change passwords at any time to protect the security of the site.

2020skills.com uses a secure server to host its site. This and other technology used by the site is the same used by major e-commerce and credit card companies. This technology works best on Netscape 4.0 or above and Microsoft Internet Explorer 4.0 or above.

While we take reasonable precautions to guard the confidentiality of all information provided to 2020skills.com, we cannot guarantee that someone will not overcome our security measures or that a potential employer will not misuse your information. Therefore, your posting information on our website constitutes your acceptance of the risk that such misuse may occur and by such posting of information you waive any right to seek legal relief from 2020skills.com due to such misuse.